CHAPTER ONE
INTRODUCTION
1.1 BACK GROUND OF THE STUDY
It is known fact that the principal motive of
management of any organization is to make individual and people contribute
positively towards the activities which it consist. So as to achieve the
mission and goal of the enterprise employee motivated.
Hermman motivates are based on need such as the
physiological requirement for water food sleep and shelter other need may be
regarded as secondary such as self esteem status. Affiliation with others
compliment and self assertion or satisfaction (Daniel, 1982).
A motives as well as directs motivate their subordinated
is to say why they do those thing, which they hope will satisfy, these drives
and desire as to induce in the subordinate so as to act in a desired manner if
the motivation of employee is to be more productive and for it to produce at a
high level of quality often required what a variety of an incentive be used in
varying proportion as can best be esteemed by managerial personnel. Because of
the differences in need patterns and their ever changing natures, the
incentives that may be best for one group or an individual may not be effective
for another of a particular time.
The use of motivational tool does not only involves
the monetary aspect but also comprise non financial incentive such as
transportation facilities accommodation facilities welfare services etc one
need to explain the non-financial incentives aspiration the typical employer.
It is usually the responsibility of the supervision
to ensure that the employees feels that the up (the organization) came about
their views and suggestion on work emplacement, income simplification and such
other routine matter (Ibekwun 1984).
It is describe that job should be varied or given
to employee accomplished which boost their age and gives them a feeling of
pride and sense of achievement more also job security can serve as an incentive
which includes some individuals to remain with an organization so as to reach
animal satisfactory level of performance.
Hence motivation tend to be cost to their employee while it is a benefit
or major source of income to employees. No organization can hopefully succeed
without the effort of the employees
performance with focus on first bank plc as case study.
1.2 STATEMENT
OF THE PROBLEM
In the past years there has been a steady increase
in most Nigerian industries, the crisis is as a result of a poor working
condition, strigent rules, poor and delayed payment of workers wages and
salaries.
Again the crises also results from the failure of
the top management to appreciate to human element as the most crucial factor
and the determinant of attainment of goals and objectives this result into
frustration which manifest itself differently by individual or workers. It is
view of this that this research intends to look at the effect of motivation on
employee performance in an organization taking first bank plc as a case study.
1.3 OBJECTIVE
OF THE STUDY
The objectives of the study includes:
1.
To determine
whether personnel employee need to be motivated.
2.
to
determine whether motivation is related to performance
3.
to
determine whether promotion is motivating factor to performance.
4.
to
determine whether personnel do perform optionally
5.
to
determine whether workers do get adequate remuneration.
1.4 SIGNIFICANCE
OF THE STUDY
The study is significant in that it would serve as
a basic for future researcher who would like to carry out a research on a
similar topic it would also give an impetus to policy makers on how best to
improve motivation on employee performance in an organization especially in first bank Plc. Also the result of this study would give
relatively good understanding on the effect of motivation on employee
performance in an organization.
1.5 STATE,EMT
OF HYPOTHESIS
Ho: Motivation has no effect on employee performance in
first
bank plc.
Hi: Motivation has effect on employee performance in first bank plc.
1.6 SCOPE
OF THE STUDY
The study shall cover first bank Plc Kaduna. In relation to motivational tools been
used to affect its employee to theories of motivational importance of
motivation its impact on the Nigeria
working environment.
1.7 LIMITATION
OF STUDY
1.
Inaccessibility
of sufficient research materials. The materials used for the research were not
readily available and adequate enough for a comprehensive research as desired
by the researcher must comment lent books and other relevant publication in
libraries within and outside the school.
2.
Uncooperative
attitude of respondent: These were some respondents that were not ready to answer
vital information for the purpose of this research such valuable information
was considered to be confidential and as well were not ready to release
confidence secret to the organization.
3.
Low return
rate of questionnaire: Some of the questionnaire distributed to respondents
without properly filling as such that they were not used in analyzing the data.
4.
Academic
pressure: This is the frequent test in school assignment and always pay visit
to library in the search of relevant materials lampered the researcher in writing a name comprehensive and
better research work done.
1.8 DEFINITION
OF TERMS
In research of this nature it is quite necessary to
define some of the key occurring terms. The essence is to make them operational
in the context in which they have been used.
Personnel:
This refers to the people who work for an
organization.
Performance: This is a measure of how well the personnel do in
the organization so as to achieve the goals and objectives.
Satisfaction: The state of being contended pleased or the state
of acquiring what one wants or need the act of satisfying.
Remuneration: This simply means in amount of money that is paid
for somebody for the work that have been done.
Organizations: This refers to a group of people that forms as
business club etc. together to order to achieve a particular aim this also
means the act of making arrangement or preparation for something.